Privacy Policy

This policy explains how Tetrahedron Group Ltd, trading as Infinity Leads("we", "us"), handles personal information collected through infinitysecurity.co.nz(the "site"). We're a New Zealand company, and this policy is written to be consistent with the Privacy Act 2020. It's general information, not legal advice, and it applies specifically to this site.

1. What we collect

When you submit a free quote request, we collect your name, phone number, email address, the service you're enquiring about, your property type, your suburb, and any details you choose to add in the description field.

When a business registers through our provider page, we collect the business name, contact name, phone number, email address, coverage area, and any notes provided.

We may also collect standard, non-identifying website usage data, such as which pages are visited and general location at a city or country level, through ordinary web analytics. We don't use this data to build a profile of individual visitors.

2. How we use it

Quote request information is used to match your enquiry to one vetted security provider covering your area and the service requested, and to pass your details to that provider so they can contact you. Provider registration information is used to assess coverage and get in touch about available leads.

We also use submitted information for ordinary business purposes: record keeping, responding to enquiries, and improving how the matching service works.

3. Who we share it with

For quote requests, we share your details with the single provider your enquiry is matched to. We don't sell or share your details with a broader list of businesses. We also use third-party service providers (such as our form processing and hosting infrastructure) to operate the site, who handle data on our behalf and only as needed to provide that service.

We don't share personal information with the other sites in the Infinity network (infinityleads.co.nz, infinitytreecare.co.nz, infinitypestcontrol.co.nz) unless you've separately submitted information to one of those sites directly.

4. How we store and protect it

We take reasonable steps to keep personal information secure against loss, unauthorised access, and misuse, including restricting access to the systems that store it. No online system is completely risk-free, and we can't guarantee absolute security, but we don't treat that as a reason to collect more than we need.

5. Your rights

Under the Privacy Act 2020, you can ask for access to personal information we hold about you, and ask us to correct it if it's wrong. To make a request, email hello@infinitysecurity.co.nz. We'll respond within a reasonable time and may need to verify your identity first.

If you're unhappy with how we've handled your personal information, you can also contact the Office of the Privacy Commissioner at privacy.org.nz.

6. Cookies

This site may use basic cookies or similar local storage to keep it functioning correctly (for example, remembering form progress) and, where used, standard analytics tools to understand overall site usage. You can control or disable cookies through your browser settings; some site features may not work as well if you do.

7. Changes to this policy

We may update this policy from time to time as the site changes. The date at the top shows when it was last updated.

8. Contact us

Questions about this policy or how your information is handled: email hello@infinitysecurity.co.nz or call 0800 000 000.